Synthetic Indices Liquidity for Brokers

Synthetic indices are fundamentally different from traditional forex or CFD liquidity in several key ways:

• No underlying market: Prices are generated by a cryptographically secure Random Number Generator (RNG) rather than derived from real-world assets, eliminating counterparty risk and market exposure
• 24/7 operation: True continuous trading with no weekends, holidays, or market closures, providing consistent revenue streams
• Predictable volatility: Each index has defined statistical characteristics (e.g., a fixed volatility index might maintain 75% annual volatility), enabling precise risk modeling
• No liquidity concerns: Infinite liquidity with no slippage, requotes, or order rejection—every order executes at the quoted price
• Simpler risk management: No exposure to geopolitical events, central bank decisions, or flash crashes from real markets

Our pricing model is designed for transparency and scalability:

• Customizable spread model: Fully flexible spread configuration allowing you to set parameters according to your business model and regulatory requirements
• Complete control: You define all commercial parameters including spreads, lot sizes, leverage, and margin requirements
• No per-trade fees: Flat monthly licensing fee based on anticipated volume tiers
• Integration costs: One-time setup fee covering technical integration, training, and go-live support
• Volume incentives: Reduced rates for high-volume brokers and multi-year commitments

Contact our sales team for a customized quote based on your expected trading volumes and platform requirements.

Integration timelines vary by platform and broker readiness, but typical deployment is 10-14 business days:

• Days 1-2: Access provisioning (API credentials, documentation, sandbox environment setup)
• Days 3-7: Platform configuration (symbol setup, feed integration, margin settings) with support from our integration team
• Days 8-10: User Acceptance Testing (UAT)—execute test trades, validate risk management rules, confirm reporting accuracy
• Days 11-14: Production launch with dedicated go-live support, real-time monitoring, and immediate issue resolution

Fast-track option: For experienced brokers with technical teams, we've completed integrations in as little as 5 business days for MetaTrader platforms.

Regulatory treatment of synthetic indices varies by jurisdiction, and we provide guidance to ensure compliance:

• CFD classification: In most jurisdictions (EU, UK, Australia, etc.), synthetic indices are classified as CFDs and fall under existing CFD regulations
• Client disclosures: We provide template risk disclosures explaining that synthetics are simulated markets, not real asset prices
• Fair pricing certification: Our RNG engine undergoes third-party audits to verify randomness and fairness—audit reports available for regulatory submission
• Gambling concerns: Properly structured as CFDs with leverage, margin requirements, and proper risk warnings, synthetics are clearly financial instruments, not gambling products
• Restricted jurisdictions: We advise on jurisdictions where synthetic indices may face additional scrutiny and help structure offerings appropriately

We recommend consulting with your compliance team or legal counsel to ensure synthetic indices fit within your regulatory framework before launch.

Yes, extensive customization is available for larger brokers or those with specific market requirements:

• Custom volatility levels: Create proprietary indices with specific volatility characteristics (e.g., "MyBroker Vol 35" with 35% annual volatility)
• Boom/Crash frequency: Adjust spike/drop intervals to match your clients' trading preferences (e.g., Boom 250, Crash 2000)
• Spread customization: Set competitive spreads aligned with your business model and target margins
• Symbol naming: White-label indices with your brokerage branding (requires volume minimums and annual contracts)
• Trading hours restrictions: While indices run 24/7, you can configure client-facing trading hours if required by your regulations

Custom index development requires additional fees and typically a 6-12 month minimum commitment. Contact our product team to discuss your requirements.

Comprehensive 24/7/365 support with contractual SLAs:

• 99.98% uptime guarantee: Financial credits applied for any downtime exceeding 0.02% per month (approximately 8 minutes)
• Dedicated broker support team: Direct phone/email access to senior technical support engineers (not tier-1 outsourced support)
• Response times: Critical issues (feed outage, execution failure): <15 minutes response, <1 hour resolution target. Non-critical issues: <2 hours response, <24 hours resolution
• Real-time monitoring dashboard: Access to live feed health metrics, latency stats, and historical uptime data
• Proactive alerting: Automatic notifications if any anomalies detected in feed delivery or execution quality
• Quarterly business reviews: Scheduled reviews with account management to optimize performance, discuss enhancements, and address concerns